East Ayrshire Leisure Recognises Staff Excellence

The first nominees in East Ayrshire Leisure’s Staff Recognition Scheme have been presented with their awards.

In October 2016, East Ayrshire Leisure Trust introduced the scheme which has two separate strands – “Going the Extra Mile” for internal nominations and “Delivering Excellent Customer Service” which allows customers to nominate.

The first round of nominations took place between October to December 2016 and the winners were selected by Trustees on the Performance and Audit Sub-Committee.

Isobel McVie, a Centre Supervisor at Galston Community Centre, won the ‘Delivering Excellent Customer Service’ award. James Cochrane, a Front of House Steward at the Palace Theatre and Cumnock Town Hall, won the ‘Going the Extra Mile’ award.

John Griffiths, Chief Executive of East Ayrshire Leisure and Robin Hume, Trustee and Chair of East Ayrshire Leisure’s Performance and Audit sub-committee, met some of the nominees to congratulate them on their nominations and to present the winners with a framed certificate and £50 worth of vouchers to spend locally with Unite and GMB having kindly sponsored the Scheme.

Main image L to R: Gillian Hollywood, Gillian Sloan, John Griffiths, Patricia Duthie, James Cochrane, Raymond Festorazzi, James Smith, Robin Hume, Michael Shaw & Stephen Taylor. 


Above Isobel McVie who was unable to attend the ceremony.

The full list of nominees can be found below. Well done to our winners, Isobel and James, and to the nominees.  

 ‘Delivering Excellent Customer Service’

Isobel McVie

Centre Supervisor

Galston Community Centre

Laughlan Dunn

Leisure Attendant

Patna Games Hall

Joyce McCamon

Recreation Assistant

Grange Leisure Centre

Gemma Walsh

Recreation Assistant

Grange Leisure Centre

Mary-Ann Garcia

Recreation Assistant

Grange Leisure Centre

Stephen Taylor

Recreation Assistant

Grange Leisure Centre

Bernie Armstrong

Community Recreation Worker

Grange Leisure Centre

Elaine Graham

VSA - Libraries

Bellfield Library

Patricia Duthie


Crosshouse Library

Gillian Hollywood

VSA - Libraries

Dick Institute

Gillian Sloan

VSA - Libraries

Dick Institute



Internal nominations ‘Going the Extra Mile’

Name of Person Nominated

Job Description


James Cochrane

FOH Steward

Palace Theatre

Michael Shaw

Stage Manager

Palace Theatre

Raymond Festorazzi

Van Driver


James Smith



Jane Knox

Library Co-ordinator

Dick Institute


Nominations are ongoing and nomination forms are available from East Ayrshire Leisure facilities.