*From midnight on Sunday 28th April, until 12 noon on Wed 1st May, our ticketing system will be offline and Box Office phone lines will be closed meaning that you will not be able to purchase tickets for shows. This is to allow us to implement an exciting new ticketing system. Fitness classes and activities will still be bookable online during this time.

Freedom of Information Requests

The Freedom of Information (Scotland) Act 2002 (“the Act”) enables any person to obtain information from Scottish public authorities. This legal right of access includes all types of ‘recorded’ information held by Scottish public authorities. From 1st January 2005 any person who makes a request for information must be provided with it, subject to certain conditions.

Model Publication Scheme 2021

The Act requires Scottish public authorities to adopt and maintain a publication scheme which has the approval of the Scottish Information Commissioner, and publish information in accordance with that scheme. The publication scheme must:

  • Publish the classes of information that the authority makes routinely available
  • Tell the public how to access the information and whether information is available free of charge or on payment

East Ayrshire Leisure has adopted the Model Publication Scheme 2021 which has been produced and approved by the Scottish Information Commissioner.

Open & Accountable

It is East Ayrshire Leisure’s policy to be open and accountable in respect of its approach to policy formulation and delivery of services. It is important to know that East Ayrshire Leisure already places a large amount of information in the Dick Institute and community libraries.

In addition, a considerable amount of information about our services and activities (including the Publication Scheme) is published on the website.  When seeking information about East Ayrshire Leisure, please make full use of this website, to find out whether the information you are looking for is already available online.

Information Request

If you are unable to find the information by these means, East Ayrshire Leisure is happy to assist you through its Freedom of Information Service. For information on how to use the service, and what it involves, see ‘Making a Freedom of Information Request’

But, please remember, if the information you require has already been made available to the public in other ways, East Ayrshire Leisure will normally refer you back to that source.

Making a Request

In order to facilitate your request, we require some details from you, to ensure we are able to provide you with the information you are requesting (We require a name and address to be able to contact you. An email address will suffice, provided we can email the information to you).

Please include the following:

Name, Address, Tel Number, Email and the information you require. 

Please be as specific as possible so we can get the correct information for you

Please email the required information to:

EAL.FreedomOfInformation@eastayrshireleisure.com  or post to

J, Biggart, Corporate Services, East Ayrshire Leisure, Dower House, Dean Castle Country Park, Dean Road, Kilmarnock, KA3 1XB.